Flight Delay Compensation Claim
If your flight was delayed or cancelled, use this template to claim the compensation you are legally entitled to.
RE: Claim for Flight Delay Compensation - Flight [Flight Number] on [Date]
Dear Customer Relations Department,
I am writing to formally request compensation under [EC 261/2004 / UK261 / Local Aviation Law] for the delay of my flight from [Departure Airport] to [Arrival Airport] on [Date].
Flight Details:
- Flight Number: [Flight Number]
- Booking Reference: [PNR Number]
- Scheduled Departure: [Time]
- Actual Arrival: [Time]
The flight arrived at its final destination [Number] hours late. Under current aviation regulations, passengers are entitled to compensation of up to €[Amount] per person for delays exceeding 3 hours, unless the delay was caused by extraordinary circumstances.
To my knowledge, the delay was caused by [e.g., technical fault / crew scheduling], which does not constitute an extraordinary circumstance.
I have attached my boarding pass and booking confirmation. I look forward to receiving the compensation within 14 days. Please credit the funds to: [Bank Account Details/Original Payment Method].
Sincerely, [Your Name]